Terms and Conditions
Last Updated: 14 April 2025
Welcome to Jays-Occult.com! By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase. If you do not agree with any part of these terms, please do not use our website.
1. General Information
Jays-Occult.com is an online retail store offering spiritual, mystical, and esoteric products. We strive to provide a respectful and inclusive experience for all customers.
Jays-Occult.com is an affiliate and trademark of Jay’s Occult, LLC. All references to Jay’s Occult, LLC shall be known as “Jays-Occult.com”, “The Website”, “Our Website”, “We”, “Us”, or “The Company” for the purposes of, and contained within, this document.
2. Eligibility
You must be at least 18 years old to make a purchase from our website, use any feature on our website, to sign up for our mailing list, or receive any exclusive offers provided by Jays-Occult.com, or Jay’s Occult, LLC. By using our site or any feature within, you confirm that you meet this requirement.
3. Product Information
We do our best to describe all items accurately and provide clear images. However, due to the handcrafted nature of many of our products, slight variations may occur. Please read product descriptions carefully before purchasing.
No product listed for sale on Jays-Occult.com is eligible for resale.
4. Pricing & Payment
All prices are listed in U.S. Dollars and are subject to change without notice. We accept major credit cards and other secure payment methods offered at checkout. Your payment information is processed securely; we DO NOT store credit card details, or sell your personal information to third party companies, please refer to Jays-Occult.com privacy policy for further details.
5. Shipping & Delivery
We ship to most locations within the United States of America. Processing times typically take 1–3 business days, and shipping times vary depending on the destination, typically 3-5 business days.
Customers are responsible for providing accurate shipping information. We are not liable for delays or losses caused by incorrect addresses or carrier issues.
6. Returns & Exchanges
We accept returns within 30 days of delivery on most unused, unopened items. To initiate a return, contact us at service-jays-occult@outlook.com]. Return shipping costs are the responsibility of the customer unless the item was received by the purchaser damaged or incorrect. Please refer to Jays Occult, LLC returns policy for further information.
Certain items, such as custom-made products, ritual tools, and personal-use items (e.g., oils, herbs), may not be eligible for return due to hygiene and spiritual integrity concerns.
7. Intellectual Property
All content on this site—including text, logos, images, and product descriptions, and the website itself—is the property of Jays-Occult.com & Jays Occult, LLC and may not be used, copied, resold, or distributed without our written consent.
8. Limitation of Liability
Jays-Occult.com or Jay’s Occult, LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. All products are offered for personal use and are not guaranteed to provide specific spiritual or metaphysical results.
8a. Spiritual and Metaphysical Disclaimer
Products sold by Jays-Occult.com are intended for personal, spiritual, and entertainment purposes only. While many of our customers use our items as part of their personal spiritual or metaphysical practices, we make no claims, guarantees, or warranties regarding the effectiveness, outcome, or results of any rituals, spells, or summoning activities.
By purchasing from Jays-Occult.com, you acknowledge and agree that:
· Use of any product—including candles, herbs, crystals, divination tools, or ritual kits—is at your own discretion and risk.
· We are not responsible for any spiritual, emotional, psychological, or physical outcomes resulting from the use or misuse of our products.
· We do not provide medical, psychological, or legal advice, nor do our products replace the need for professional assistance.
· Any references to spiritual practices, summoning, or magical outcomes are provided for cultural, educational, and entertainment purposes only.
By using our website and purchasing our products, you agree to indemnify and hold harmless Jays-Occult.com, its owners, and affiliates from any and all liabilities, claims, or expenses arising from your use of the site or its products.
8b. Spirit Summoning Disclaimer (a.k.a. Don’t Blame Us if You Invite a Ghost to Dinner)
By purchasing and/or using any items from Jays-Occult.com intended for spirit communication, summoning, or general otherworldly interaction, you hereby acknowledge the following:
· You are solely responsible for whatever—or whoever—you invite into your space.
· We do not offer exorcisms, ghostbusting, or spectral roommate relocation services. (We're flattered you think we could, though.)
· If your summoning results in a haunted toaster, mischievous poltergeist, or an ancient being who insists on backseat driving your life—that’s on you.
· We make no guarantees about the vibe, attitude, or punctuality of any summoned entities. Use with intention... and snacks (we’ve heard they like snacks).
Please consult with your local religious leader, witch, or interdimensional attorney for additional support.
All spiritual products are offered for entertainment and personal exploration purposes only. Use responsibly and maybe light a protective candle or two—just in case.
9. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
10. Email Opt-In Disclaimer.
By providing your Email address you consent to receiving email messages from Jays-Occult.com, owned and operated by Jay's Occult, LLC, regarding any inquiries, account updates, customer service, return information, promotional offers, and any other relevant information. Message frequency will vary. Message and data rates may apply. For assistance, contact service-jaysoccult@outlook.com or visit Jays-Occult.com. To stop receiving email messages, reply STOP. No further emails will be sent. For details, see our Privacy Policy at Jays-Occult.com/privacy-policy.
11. Governing Law
These terms are governed by the laws of the state of Delaware, without regard to conflict of law principles.
12. Changes to Terms
We reserve the right to update these terms at any time. Changes will be posted on this page, and your continued use of the site signifies acceptance of the revised terms.
If you have any questions about these Terms & Conditions, feel free to contact us at service-jaysoccult@outlook.com.
Thank you for choosing Jays-Occult.com, we hope that you are happy with your latest purchase from us. However, if you are not completely satisfied with your purchase for any reason, we will do all that we reasonably can to make things right including returning your purchased item to us for a full refund, store credit, or exchange. Please see below for more information on our return policy.
RETURNS
To return an item please email customer service at service-jaysoccult@outlook.com with “Returns” in the subject line, a picture of your item, and brief description of why you are unsatisfied. This email must be submitted within 30 days of initial purchase, even if on the 30thday from purchase date, you’re within the time requirement. After receiving this email, we will begin processing your request as soon as possible. Once approved you will receive an email back with Return Merchandise Authorization (RMA) number, this will help us keep track of your request and should be used as reference if you have any further issues concerning this return. Once approved and you’re satisfied with our resolution, place your item securely in its original packaging, proof of purchase, and mail your return to the following address:
Jay’s Occult, LLC
ATTN: Returns
RMA #: _______
2810 N. Church St, # 826202
Wilmington DE, 19802
PLEASE NOTE:
You will not be responsible for any return shipping costs; we got you covered. Please use the return shipping label that came with your original purchase. Although it adds time to the return process, if you misplaced this label, we’ll send you another. Also, if you misplaced your proof of purchase, we could still work with you, but this may lengthen the process. Although we don’t typically do so, Jays-Occult.com and Jay’s Occult, LLC reserves the right to deny any return for any reason.
Customer satisfaction is our number one goal, and we will do all that we reasonably can to correct any issues, thank you for allowing us to make things right.
Jay’s Occult, LLC © and Jays-Occult.com© reserves the right to change this policy at any time without notice. Please check from time to time to note any changes.
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